FAQs
Questions, answered plainly.
Everything people usually ask before working with us. Still unsure? Book a free call and ask directly.
General
What does Tethive do?
We understand the business problem first, then build the technology to solve it: websites and web apps, custom software, mobile apps, and ongoing support.
What kinds of businesses do you work with?
Growing small and medium businesses — restaurants, automotive services, agencies, retail and service companies — that need technology to keep up with growth.
Is the first consultation really free?
Yes. A 30-minute call to understand your problem. You leave with a clear recommendation, whether or not you work with us.
Do you work with clients outside my city?
Yes. We work remotely by video call, phone and email, and meet in person when it helps.
Pricing & payments
How accurate is the price estimator?
It gives a realistic range based on typical projects. Your final price comes in the Anchor Blueprint after we understand the details.
How do payments work?
Usually in milestones: an advance to start, a payment at a mid-project review, and the balance at launch.
Are there hidden costs?
No. The Blueprint lists everything included and everything excluded, such as third-party subscriptions or paid plugins.
Free consultation
What happens on the consultation call?
We ask about your business, the problem you want to solve, and your timeline. Then we suggest the right approach and next steps.
How do I prepare?
Nothing formal. It helps to note what’s not working today and any examples of sites or tools you like.
Can I reschedule?
Yes. Reply to your confirmation email and we’ll find a new time.
Tethive Web
How long does a website take?
A business website usually takes 2–4 weeks from the first call to launch. Web applications take longer; the Anchor Blueprint gives you exact dates.
Can I update the website myself?
Yes. We set up editing for the parts that change often — menus, services, prices, photos — and walk your team through it.
Do you handle domain and hosting?
Yes. We can set up and manage both, or work with the domain and hosting you already have.
Tethive Forge
Is custom software expensive?
It costs more upfront than a subscription, but you stop paying for features you don’t use and for workarounds you do. The Blueprint shows the full cost before you commit.
Who owns the software?
You do. You receive the source code and full access to your data.
Can you improve a system we already have?
Often, yes. We review what exists and tell you plainly whether to extend it or replace it, and what each option costs.
Tethive Apps
Do I need an app or just a better website?
Often a fast mobile website is enough. On the free consultation we’ll tell you honestly which one your problem needs.
How long does an app take?
Most first versions take 8–14 weeks, depending on features. You get exact dates in the Blueprint.
Who publishes the app to the stores?
We handle the submission. The app is published under your business’s developer accounts, so you own it.
Tethive Watch
Can you maintain a site another company built?
Usually, yes. We start with an audit and tell you what it needs before we take it on.
Is there a long contract?
Plans run month to month after the first three months.
What happens if the site goes down?
Monitoring alerts us immediately. We fix it and send you the cause, the fix time, and what we changed to prevent it.
Free consultation
Tell us the problem. We’ll find the right way to solve it.
Book a free 30-minute consultation. You leave with a clear recommendation — whether or not you work with us.
We reply within one working day.